The process begins when the customer submits an enquiry (via email, phone, or web form). This could involve a request for a quote or product details.
Check availability, prepare a quote, and wait for customer approval.
Verify payment, check inventory, confirm order, and schedule dispatch.
Packaging, shipping, and customer notification with tracking info.
We ask our customers to express their satisfaction with the product or service, covering aspects like quality, functionality, and usability.